Moving into your new home

  • When moving into your new home, you will meet one of our Placement Officers. You will be given contact details of the Service User Care Team and the out of hours contacts and procedures in case of an emergency.
  • To ensure you are happy with the property the officer will show you around your property and show you how the heating and hot water work, where to find the water stop-cock, what to do about fire safety, etc, inside your new home.
  • You will be given your own set of keys. If you need more than one set, it is your responsibility to make another copy to keep safe. We do not change locks or provide a locksmith service. Please ensure you cut another set for yourself for safe keeping with a friend or family.
  • You will need to complete a Sign-up form before accepting the property. This confirms you have been shown around the property, told how things work and that you are happy with the standard of the property.
  • Having moved in, it then becomes your responsibility to register all utilities in your name i.e. Gas, Electric, Water. We will inform the various utility companies, should you fail to do so.

FAQs

  • What is a guaranteed rent scheme ?

    With a guaranteed rent scheme, you had over the management of your property to us. We’ll find you tenants and will pay your rent every month, whether the tenant has paid or not! So you can rest easy in the knowledge that you’ll receive your rent payment on time, every time.

  • Are rent guarantee schemes worth it ?

    Some landlords enjoy the work of finding the right tenant, and even chasing the money when needed, but for those who don’t have the time, or are done with the stress of it all, a guaranteed rent is a simple solution to make sure you get your income with the least amount of hassle.

  • What is guaranteed rental return ?

    A guaranteed rental return means still making money off of your property. You won’t be just breaking even, you’ll be making a nice profit and keeping your business running.

  • Can landlords ask for rent during lockdown ?

    Yes, there are no laws at the moment that require you to create a rent holiday for your tenants. You can continue to ask for rent, but we encourage landlords to be communicative with tenants to make sure they are able to make rent.

  • How do I ask my landlord for rent to own ?

    Most properties aren’t eligible for rent-to-own and it will depend entirely on your landlord. The best thing to do is to get unbiased outside advice, and approach your landlord with an open and honest conversation about what you’re looking for.

  • Can you rent your property to the council ?

    Yes, you can – but it depends on the council. Certain councils in specific areas may or may not be looking to add property to their list. You will need to contact the council where your property is and discuss your options.

  • Can you negotiate rent in London ?

    You are open to negotiate if you please, however the market in London is so competitive that you want to be careful to not annoy a future landlord who may pass you up for someone who will pay the asked for rent without question.

  • How much money do you need to live comfortably in London ?

    This depends entirely on where you live in London and what your standards of “comfort” are. Always be sure you can afford a flat before agreeing to move in.

  • How do I become a guarantor UK ?

    You will need to meet several qualifications including being a homeowner, being over 21, having good credit history etc.

  • Can I rent without a deposit ?

    This depends on the landlord, but most will require a deposit to protect the property from damage. If there is no damage to the property when you leave, you will get your deposit back.

  • What is the maximum security deposit a landlord can charge in London, UK ?

    Generally, a deposit shouldn’t exceed more than double one months rent. Anything over this is questionable and should be pushed back on.